Chinese Phrases for Department Store Shopping – In Beijing!

2016 May 24
by Wenjuan Zhao

Today we follow Peter on a shopping adventure in a department store in Beijing. Peter is studying in a Masters program for Chinese at Beijing Foreign Studies University. He arrived at Beijing last November with only winter clothes. Now it is May, and he needs to get new clothes for the summer. His Chinese friends recommended Xidan Department Store, 西单商场 (xī dān shāng chǎng), which is nationally well known with more than 70 years of history and an excellent reputation.

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Peter likes high quality products and trustworthy places  wherehe can return products easily. So he decided to take his Chinese friend’s advice and go shopping at Xidan. Below are language tips for how to go shopping in Chinese, and these tips should work in any Chinese speaking country. The scenario is simplified to make it easy to follow. In the flashcards below, I  add a variety of vocabulary which you can use to conduct more sophisticated conversation.

At the entrance, Peter approaches the shopping guide.
你好。请问男装在几楼?nǐ hǎo 。qǐng wèn nán zhuāng zài jǐ lóu ? Hello. Excuse me. Could you tell me which floor sells menswear?
三楼。sān lóu 。 The third floor.
谢谢。xiè xiè 。 Thank you.
不用谢。bú yòng xiè 。 You are welcome.

 

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He arrives at the third floor by taking the escalator. There are quite a variety of brands and so many products. A salesclerk gives him a little guidance. 
请问先生您要买什么?qǐng wèn xiān shēng nín yào mǎi shí me ? What would you like to buy, Sir?
我想买衬衫。wǒ xiǎng mǎi chèn shān 。 I want to buy some shirts.
好的。您从这边走,到头右转。那里是衬衫区。hǎo de 。nín cóng zhè biān zǒu ,dào tóu yòu zhuǎn 。nà lǐ shì chèn shān qū 。 Okay. You can go (straight) from here and make a right turn at the end. That is the shirt section.
谢谢。xiè xiè 。 Thank you.
不用谢。bú yòng xiè 。 You are welcome.

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Following the instruction of the shop assistant, Peter finds the section of shirts.
下午好,先生。欢迎光临。要买衬衫吗?xià wǔ hǎo ,xiān shēng 。huān yíng guāng lín 。yào mǎi chèn shān ma ? Good afternoon, Sir. Welcome. Would you like to buy some shirts?
是的。(不,谢谢。我只是看看。)shì de 。(bú ,xiè xiè 。wǒ zhī shì kàn kàn 。) Yes. (If he is not sure yet, he can say No. Thanks. I am just looking around. )
您喜欢哪件?nín xǐ huān nǎ jiàn ? Which one do you like?
这件蓝色的。这是多大的?zhè jiàn lán sè de 。zhè shì duō dà de ? This blue one. What size is it?
39号的。喜欢的话,您可以试穿一下。39hào de。xǐ huān de huà ,nín kě yǐ shì chuān yī xià 。 39. If you like it, you can try it on.
好的。我试一下。请问试衣间在哪里?hǎo de 。wǒ shì yī xià 。qǐng wèn shì yī jiān zài nǎ lǐ ? Okay. I’d like to try it on. Where is the fitting room?
请跟我来。qǐng gēn wǒ lái 。 Please follow me.
谢谢。xiè xiè 。 Thanks.
After trying it on, he realizes it is too small for him. He gained some weight in the last few months because he likes Chinese food so much! 
售货员,请问有没有大一点的?这件有点紧。shòu huò yuán ,qǐng wèn yǒu méi yǒu dà yī diǎn de ?zhè jiàn yǒu diǎn jǐn 。 Miss, do you have a larger size? This one is a little tight.
这件是40号的。您再试一下。zhè jiàn shì 40hào de 。nín zài shì yī  xià 。 This one is size 40. You can try it on (again).
好的。hǎo de 。 Okay.
He tries on the larger one. It fits him nicely.  
谢谢。我要这件了。xiè xiè 。wǒ yào zhè jiàn le 。 Thanks. I want this one.
好的。我帮您包一下。hǎo de 。wǒ bāng nín bāo yī xià 。 Okay. I will wrap it for you.
我可以刷卡吗?wǒ kě yǐ shuā kǎ ma ? Can I pay by credit card?
我们只收Visa卡。wǒ men zhǐ shōu Visa kǎ 。 We only accept Visa card.
我的是Visa. 给你。wǒ de shì Visa. gěi nǐ 。 Mine is Visa. Here you are.
一共是120块。原价240元。打五折。这是您的收据,请收好。yī gòng shì 120kuài 。yuán jià 240yuán 。dǎ wǔ shé 。zhè shì nín de shōu jù ,qǐng shōu hǎo 。 The total is 120 bucks. Here is your receipt. Please keep the receipt carefully.
谢谢。要是有什么问题,我可以退吗?xiè xiè 。yào shì yǒu shí me wèn tí ,wǒ kě yǐ tuì ma ? Thanks. If there is any problem, can I return it?
可以。一个月以内凭发票都可以退。kě yǐ 。yī gè yuè yǐ nèi píng fā piào dōu kě yǐ tuì 。 Yes. You can return it with a receipt within one month.
太好了。谢谢。啊……tài hǎo le 。xiè xiè 。ā …… Great! Thank you. Uh……
请问还有什么我可以帮助的吗?qǐng wèn hái yǒu shí me wǒ kě yǐ bāng zhù de ma ? Is there anything else I can help you with?
我可以用一下厕所吗?wǒ kě yǐ yòng yī xià cè suǒ ma ? Can I use the bathroom?
没问题。我指给您。您沿着指示牌的箭头走,走廊尽头左拐就到了。méi wèn tí 。wǒ zhǐ gěi nín 。nín yán zhe zhǐ shì pái de jiàn tóu zǒu ,zǒu láng jìn tóu zuǒ guǎi jiù dào le 。 No problem. I can show you. Please follow the arrow on the direction board. At the end of the corridor, turn left. is The bathroom should be right there.
非常感谢。fēi cháng gǎn xiè 。 Thank you very much.
不用谢。欢迎您再来。bú yòng xiè 。huān yíng nín zài lái 。 You are welcome. Hope you come back soon!

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Flashcards and Pronunciation of the Dialog:


If you can learn and practice these sentence structures and vocabulary, in no time you will be shopping like a local. With the tightening of intellectual property right laws in China, there are less and less counterfeit products you can find. If you buy from regulated stores, you are guaranteed to have high quality goods and a no hassle return. I hope you enjoy your shopping experience in China and next time we eat out! 下次再见!

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